// About Us
We’re not your typical IT company.
At Hickory Computer, we’re not your typical IT company – we’re your dedicated technology partner, and we’re on a mission to simplify and enhance your digital world. Whether you have a small startup or a large enterprise in Hickory, North Carolina, our team of tech enthusiasts will guide you through the ever-evolving IT landscape with a knowledgeable, friendly, and approachable touch.
Our services are comprehensive and extensive. For example, we can resolve basic IT issues, perform business-grade hardware repairs, upgrade your data cabling, set up a LAN tailored to your business’ needs, help you stay connected with hosted email, and much, much more.
Managed IT
Partner with a managed IT provider and you have someone who can consistently stay on top of your business’ IT needs.
VOIP Phone Systems
Our VOIP phone system solutions offer businesses flexibility and cost savings on long-distance and international calls while enabling multiple advanced features.
Data Cabling
At Hickory Computer, we do more than just lay cables – we make your business better with our data cabling solutions.
We simplify the complex
Managing the tech your business relies on doesn’t have to be complicated, and we’re here to help you streamline all your systems.
We provide peace of mind
Never worry about a technology problem slowing you down with our team of IT experts backing you up.
We offer customized services
We are a one stop shop
We do more than cover just a singular element of your business’ IT needs- when you partner with us, we’re the complete package.
Expert Answers About IT Services, Tech Support, Networking, and Business Technology Solutions
Whether you’re dealing with network challenges, hardware issues, phone systems, or need strategic tech support, you likely have questions about how our managed IT solutions can help. Below, we’ve answered common questions we hear from business owners so you can better understand our approach, offerings, and how we support businesses through proactive, dependable IT services.
What IT services do you provide?
We offer a comprehensive range of IT services tailored to businesses of all sizes, including managed IT support, remote and onsite tech support, network design and installation, structured data cabling, computer and hardware repairs, cybersecurity solutions, data backup and recovery, hosted email, and reliable VOIP phone systems.
How does your managed IT support help my business run more efficiently?
Our managed IT support services provide ongoing monitoring, maintenance, and strategic technology management to keep your systems secure and up to date. Instead of reacting to problems as they happen, we proactively address issues, optimize your network and security, and free up your internal resources so your team can stay focused on core business goals.
What should I expect from remote and onsite tech support?
With remote support, our team can troubleshoot and resolve many IT issues quickly without being onsite. When a problem requires hands-on attention, our onsite tech support technicians will come to your location to diagnose and fix complex challenges, whether it’s troubleshooting hardware, configuring equipment, or addressing network issues.
How do you help protect my business from cyberattacks?
Outdated and inefficient systems are the biggest targets for hackers. We take a proactive stance by strategizing and optimizing your infrastructure for maximum security. This includes continuous monitoring to catch threats before they escalate, implementing state-of-the-art security solutions, and ensuring your hardware is up to date.
How do I know if my business should invest in professional IT services?
If your business experiences frequent downtime, slow network performance, security concerns, outdated equipment, or if you want more reliable system monitoring and support, professional IT services can help. Our team will evaluate your technology needs, recommend effective solutions, and implement strategies that support continuity, security, and growth.
Hickory Computer is run by a very professional and knowledgeable staff. They’re always there to answer questions and repair whatever you need. They are fair and reasonable.
-Roseann F.
We love Hickory Computer! They have provided excellent support services to our law office. Great equipment and techs. Always responsive and helpful.
-Barbara G.
Our medical office has worked with Hickory Computer for years, for both IT services and phone service. We do not have an easy EMR to work with but this group always works to get any issues fixed. Thank you, Parker and all the others at HC!
-Kendra L.
My company has used Hickory Computer for over 2 years now and we’ve been very pleased with their service. Just today I had an emergency with my laptop and they sent a great technician, Parker, down to work on it. He had me up and running in 30 minutes. Definitely recommend.
-Claude R.
Incredible people work here. I had an issue at work with our server not handing out enough IP addresses. They used their repair portal and remote in to fix all the issues. The system is up and running. Very easy to work with and very professional.
-Trell H.
// Contact Us Today
Get A Free Consultation
As your dedicated IT partner, we go beyond quick fixes—offering proactive support, secure network infrastructure, and scalable technology solutions to keep your business running smoothly. Whether you need ongoing IT management, structured cabling for a growing office, or a seamless communication system, we’re here to ensure your technology works for you, not against you.
// WE WORK WITH
Not sure if we’re the right fit?
Are you a small to medium business? An emerging startup? Or perhaps you’re looking to partner with an IT company who can help deliver solutions for your clients? You’re in the right place. You’ll have enough on your plate, so we’re here to help provide the right customized approach for your needs, so that you can focus on changing the world… however that looks for you!