Managed IT, Hickory, NC

Outsource your IT operations to our talented team.

Managed IT happens when a third-party service provider takes responsibility for maintaining and managing a business’ IT systems and infrastructure. With managed IT, you can outsource the management of your IT systems to experts, so you can devote more of your time, energy, and focus to marketing, sales, day-to-day operations, etc.

Partner with a managed IT provider and you have someone who can consistently stay on top of your business’ IT needs. For example, at Hickory Computer, we can actively monitor your company’s IT systems, perform maintenance and updates, offer help desk support, and implement and manage security measures to protect your data.

From small startups in Hickory, North Carolina to large enterprises, businesses of all sizes can benefit from partnering with our managed IT professionals. With our help, there’s no need to hire and manage an in-house IT department, which can lead to improved operational efficiency, reduced downtime, enhanced security, and overall cost savings.

Always responsive and helpful.

“We love Hickory Computer! They have provided excellent support services to our law office. Great equipment and techs. Always responsive and helpful.”

★★★★★ 22^th September 2024 Barbara G.

Contact us to get a quote for managed IT services!

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Services We Offer

Managed IT

When you partner with us, and you have someone who can consistently stay on top of your business’ IT needs.

VOIP Phone Systems

Our VOIP phone system solutions offer businesses flexibility and cost savings on long-distance and international calls while enabling multiple advanced features.

Data Cabling

We do more than just lay cables – we make your business better with our data cabling solutions.

Contact us to get a quote for managed IT services!

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Elevate your business with our IT services.

We stay up to date with all the latest technological developments, so we can offer you advice and guidance that keeps your business at the forefront of the technological game. We also make ourselves available to respond to your questions, concerns, and tech problems quickly, reducing downtime and instilling confidence that you’ll always have help when you need it.

We’re the managed IT provider your business needs in its corner. Contact us today to schedule a consultation and to learn more about the services that fall under our managed IT umbrella of solutions.

FAQs About Our Managed IT Services

At Hickory Computer, we’re proud to offer the comprehensive IT solutions that modern companies need to remain productive, successful, and efficient. Our experienced technicians know that it can be hard to stay on top of your IT needs when you’re busy running your business, which is a key reason why we offer managed IT services. Below, we’ve responded to some frequently asked questions about managed IT to help you decide if it’s time to invest in more robust services for your company.

What does a managed IT service provider do?

Our managed IT service providers can provide ongoing maintenance for all your IT systems and infrastructure to ensure everything is kept up to date. Instead of waiting for problems to occur, we proactively manage and oversee your company’s IT infrastructure to prevent issues from happening in the first place.

What managed IT services do you offer?

We offer a wide variety of managed IT services to suit businesses of all shapes and sizes. You can count on us for:

Ongoing monitoring and maintenance
Help desk and user support
Security and data protection
Infrastructure design and upgrades
Scalability and optimization efforts

We can tailor your managed IT service plan according to your unique needs, ensuring your peace of mind without exceeding your budget.

What are the benefits of your managed IT services?

Investing in managed IT services can yield several benefits, including greater workplace efficiency, increased security, and reduced downtime. Plus, working with a managed IT service provider will free up more of your time to focus on other responsibilities rather than worrying about your IT infrastructure.

At Hickory Computer, we offer managed IT services to businesses in Hickory, Morganton, Lenoir, Statesville, Mountain View, Newton, Conover, Maiden, Lincolnton, Granite Falls, Sawmills, Gamewell, Valdese, Taylorsville, Sherrills Ford, Terrell, Lincolnton, Bethlehem, Troutman, Mooresville, Davidson, Cornelius, Huntersville, Denver, Concord, Kannapolis, Harrisburg, Westport, and Iron Station, North Carolina.

Why Choose Hickory Computer?

At Hickory Computer, we’re not your typical IT company – we’re your dedicated technology partner, and we’re on a mission to simplify and enhance your digital world. Whether you have a small startup or a large enterprise, our team of tech enthusiasts will guide you through the ever-evolving IT landscape with a knowledgeable, friendly, and approachable touch. Our services are comprehensive and extensive. For example, we can resolve basic IT issues, perform business-grade hardware repairs, upgrade your data cabling, set up a LAN tailored to your business’ needs, help you stay connected with hosted email, and much, much more.

See what some of our satisfied clients are saying about our IT services.

Stephanie Garrison

We've used Hickory Computer for our IT service for almost 4 years now, and couldn't be happier. They are professional, courteous and up to date on things technical.

Mary Reynolds

These folks are fabulous. Resurrected a dying hard drive long enough to offload important file.

Valerie Younts

Was having an issue with hooking up my internet; they walked me through it over the phone. Only took just a few minutes for the issue to be resolved. I'm now a happy camper!! Thanks so much!

Adam Stewart

I work at a busy Urgent Care Facility and a power outage caused my PC to die. Parker was able to fix the PC and return it on the next day. Just glad to have my computer back, no time for down time around here!

Crystal Reed

Quick and easy computer fix but Parker was quick to make the trip and get me up and running again. T

Liz Soles

I've used Hickory Computer for years and have always had top notch service. Staff is friendly, knowledgeable, and professional. Shout out to Hunter, Bobby, and Parker who helped me out with our latest office needs.

Elizabeth Brown

Parker arrived shortly after I placed the phone call. He was very knowledgeable and professional.

Claude Reynolds

My company has used Hickory Computer for over 2 years now and we've been very pleased with their service. Just today I had an emergency with laptop and they sent a great technician, Parker down to work on it. He had me up and running in 30 mins. Definitely recommend.

Mark Knuckles

Great service! Always available.

Kendra Leatherman

Our Medical Office has worked with Hickory Computer for years. IT services and phone service. We do not have an easy EMR to work with but this group always works to get any issues fixed. Thank you Parker and all the others at HC!!!

William Hollar

I contacted Hickory Computer about my work computer not coming on and took it to them and they had it fix in less than 30 minutes. I recommend contacting them if you have any computer issues.

Gernot Walther

Technicians explained process they took on my daughter's laptop to get up and running.

Sue Nell Fuller

Once again Hickory Computer delivered outstanding service. Excellent staff!

Austin Groome

These guys were awesome! Fixed the issues with my girls gaming computer and didn't charge an arm or a leg! Highly, HIGHLY recommend for anything and everything! 💯

Trell Hall

Incredible people work here. Had an issue at work with our server not handing out enough IP addresses. They used their repair portal and remote in to fix all the issues. System is up and running. Very easy to work with and very professional.Everyone spoke English so that was very helpful…..Geek Squad.

Alex canales

Brought my PC in after struggling to find a solution as to why it wouldn't boot. I consider myself fairly good with electronics, but know when I've met my match. Brought it over on a Friday evening before close and had my answer from Russell the following Monday as to it being a bad MOBO. Awesome service and really appreciate the customer service. Highly recommended!

Marian Nowacki

Fantastic people work there , very helpful and polite. I'm so happy with them i will be back to see them again. Keep up the good work. From M.N. 👌👍👍👍👍👍🙂😀🐎🐴🐘🇺🇸🦁

Shane Barrier

Great group to work with.

Jim Suarez

These folks know what they're doing. Easy to work with and friendly!

Barbara Gore

We love Hickory Computer! They have provided excellent support services to our law office. Great equipment and techs. Always responsive and helpful.

David O

Great group of people. My firearm purchase when super smooth. They have a great selection of guns and ammo for a small but growing shop and I will definitely be using them again. The staff there went above and beyond to help me and were refreshingly friendly. Even hung around for about a hour after my transfer and talked guns with them. 5 stars all the way!

Walter Young

I had an issue with a gifted laptop and took it to Hickory Computer. This was my first time in this business. I was treated like a valued customer and Tyler had the laptop fixed in no time. They lady that greeted me (her office was at the front) was also very helpful. I am taking some old computers by there tomorrow so they can recover some info. GREAT folks and customer service.